Sally Beauty Shipping Information & FAQs | Customer Service | Sally Beauty

Shipping Information

Free ground shipping on any $50 online purchase

Free shipping by standard Ground on any $50 online purchase to all provinces (except Quebec). Merchandise total must reach $50 after all discounts are applied and before any provincial taxes. Free Ground shipping is not available to remote areas of Canada that can only be serviced by air delivery. Free Ground shipping offer is not a guarantee that the package will be delivered by any specific date and is subject to carrier terms, conditions and availability. Ships within one business day from order date. Orders placed on the weekend will be processed and shipped on the next business day. Orders not meeting the $50 shipping threshold will be charged a Shipping Fee of $29.95. Sally Beauty reserves the right to end or modify this promo at any time.

Order before 1pm ET Ground Shipping Estimated Delivery 1-3 Business Days **

When will my order ship?

**Orders for in-stock merchandise placed on a business day are usually processed within the same day. Sally Beauty cannot guarantee any specific processing time, and processing times may vary in the event of natural disaster, inclement weather or peak periods.

Multiple Shipments

Where a single order results in multiple shipments, the shipping charge only applies to the first package shipped. There are no additional shipping charges for subsequent shipments for the same order.

Hazardous Materials

The Transportation of Dangerous Goods regulation is known as TDG. Transport Canada is responsible for developing and monitoring safety standards and regulations concerning dangerous goods in Canada. Dangerous goods (also known as hazardous materials in the U.S.) are commodities that, when transported, pose a risk to health, safety, property or the environment. Certain items considered dangerous goods including aerosols and alcohol-based products (e.g. pressurized spray cans, hairspray, nail polish remover, etc.) are restricted and required to be shipped by standard, ground-only transport due to air transport restrictions and regulations. SallyBeauty.ca is committed to getting your products to you as fast as possible, in the most safe and responsible way. This is why Ground Shipping is required for all such items.