Our policies and practices have been put in place to comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and any provincial privacy legislation.
What is personal information?
Personal information is virtually any information about an individual that is recorded in any form. However, information about individuals contained in the following documents is not considered personal information:
Public telephone directories, where the subscriber can refuse to be listed;
Professional and business information contained in directories or business cards available to the public;
Certain public registries and court records;
Certain other publicly available printed and electronic publications.
Sally Beauty has a Privacy Officer who is responsible for our privacy policies. Our Privacy Officer will be happy to provide you with information about the Policy, deal with any opt out requests or corrections to your information or deal with any complaints. Sally Beauty’s Privacy Officer can be reached at the following address: 102-2345 Argentia Road Mississauga, Ontario L5N 8K4.
We gather customer information for the following purposes:
If you opt not to be on Sally Beauty’s mailing list, you will no longer receive mailings or e-mails, including exclusive offers or information on optional new benefits for Sally Beauty customers. In addition, withdrawal of consent with respect to the use of your personal information for the purposes set out in this policy will result in the termination of service by Sally Beauty.
We limit the personal information we collect to that which is necessary to deliver the products and services that we have outlined above.
We use your personal information only for the purposes that we have outlined above and we do not sell your information to any third party. In order to provide the services identified above, Sally Beauty, like many organizations, may utilize third-party service providers for some routine services such as promotional mailings. In such cases, Sally Beauty provides only the personal information necessary to ensure the service is delivered and requires that the service provider sign a Non-Disclosure Agreement agreeing to keep the customer’s personal information confidential and secure and limiting its use to the purpose for which it was disclosed. After the service provider has completed the service, the service provider must either destroy the information or return it to Sally Beauty. All personal information is maintained in a secure location. These records are maintained as long as you are a customer of Sally Beauty and for a period of up to seven (7) years after you cease to be a customer at which point they are purged.
Transmission Outside of Canada
We ask our customers to ensure that all personal information provided to us is accurate. If you have concerns about the accuracy of our records or any corrections or additional information to provide, please contact our Privacy Officer for assistance.
All of your personal information is retained in a secure location. Access to these records is provided only to:
This policy is available to all customers of Sally Beauty. If you have any additional questions with respect to our policies and practices relating to the management of personal information, please contact our Privacy Officer.
We will be happy to provide you with copies of all the records we have of your customer relationship with us. If you feel that the information in your files is inaccurate at any time, you should bring it to the attention of our Privacy Officer.